Please note if you are using your own carrier of choice to return to our location we strongly recommend you obtain proof of purchase as parcel and cost of return postage are your own responsibility if the carrier does not deliver the goods to our location. Due to the new location and restrictions in place due the coronavirus pandemic refunds can take up to 28 days to process at this time. We do send notifications to your inbox once the refund has been processed which we do aim to complete within this advised time frame.
We accept: Visa, or MasterCard. We are sorry that we are unable to accept American Express card payments. For payments by debit or credit cards we only debit your card once your order has been despatched.If you are using Paypal as a payment method, payment is taken upon order, if for any reason we are unable to despatch your goods we will refund you direct to your Paypal Account and advise via email that this has been processed.
We try our level best to send orders out in one delivery, if your order is sent in two deliveries, don't worry you will not be charged for the additional delivery. However, your card statement may show you order value split into separate charges corresponding to each despatch.
We unfortunately are not able to accept e cheque payments in paypal, if they are submitted we will cancel the order and email via paypal to confirm not accepted.